MANAGEMENT CONSOLE

A no-code console for the people
who own the brand & product experience.

No-code management centre for your entire Agentic AI deployment. Purpose-built for CX managers, Product Managers, Marketers and Business Analysts to design, configure, monitor and optimise every aspect of their GLUCOSE instance — without writing code.

GLUCOSE Management Console — no-code command centre for agents, corpus, connectors and guardrails.
Who it's for

Built for the people who own the experience.

The people who own the brand and the journey configure the agent directly — no engineering tickets, no quarterly release trains, no model fine-tuning rituals.

Product Managers

Own journeys, agents and the roadmap.

Marketers

Launch campaigns and shape brand voice.

CX Teams

Monitor and step into conversations.

Business Analysts

Read KPIs, insights and eval scores.

CRM Managers

Work the pipeline and every lead.

Management Console · No-code control

Run the entire platform from one console.

The people who own the brand and product experience configure, monitor and control every agent — no engineering, no tickets, no black boxes.

Create & Manage Agents

Spin up, clone and retire AI Experience Agents in minutes — assign roles, channels and knowledge without writing a line of code.

Configure Instance

Tune brand voice, guardrails, escalation rules and business logic per instance. Changes go live instantly across every channel.

Corpus & Knowledge

Upload manuals, FAQs, products and policies as the single source of truth every agent answers from — versioned and always current.

Monitor Performance

Watch every agent's live activity, throughput and health from one operational view — spot issues before customers do.

AI Control & Compliance

Enforce policies, review flagged interactions and keep a full audit trail. Humans stay in command of what the AI can and can't do.

Manage Customers

Every contact, profile and conversation in one place — auto-enriched from the conversation, never typed by hand.

The workspace

One console. Four workspaces.

Every dimension of the instance — agents, journeys, corpora, channels, connectors, IGDs, evaluation suites and live monitoring — under one roof.

/ 01

Create

  • Journeys
  • Experience Agents
  • Corpora
/ 02

Configure

  • Channels
  • Connectors
  • IGDs & guardrails
/ 03

Evaluate

  • UAT runs
  • Regressions
  • A/B tests
/ 04

Monitor

  • KPIs & sessions
  • Sentiment
  • Live conversations
Version control & change history

Configure in staging. Publish to production in one click.

Build and test every change safely in a staging environment, then promote it to production when you're ready — with full version control, change history and instant rollback.

  • Staging / production environment toggle
  • One-click Publish to Production
  • Full change history & audit trail
  • Instant rollback if something looks off
Staging
Production
Reviewed & ready Publish to Production
Governance & control

Control everything the AI can and can't do.

Brand voice, responsible-AI behaviour, access, privacy and audit — enforced centrally, visible end to end.

Constitution

A global rulebook every agent obeys — define brand voice and responsible-AI behaviour in one rich-text place.

Guardrails / IGDs

Instruction & Guideline Documents set exhaustive Do's & Don'ts per asset, tone and behaviour.

Roles & Permissions

Role-based access with a "View As" preview — give every team exactly the control they need, nothing more.

PII Controls

Privacy-tiered redaction and reveal — sensitive customer data stays protected by default.

Audit & Explainability

Full change history plus per-decision explainability — see who changed what, and why the AI answered as it did.

Multi-Entity Management

Run many brands, markets or instances from one console — cleanly separated, centrally governed.

One platform. Every customer.

An autonomous CRM · CX · CPaaS, all in one.

Acquire, engage, convert, and support — autonomously, on brand, at scale.

What's New