Unprecedented, unaltered contextual
insights & 1st-party data.
The competitive advantage is learning what people want - or dislike - faster than anyone else. GLUCOSE captures it with every interaction.
Unprecedented, unaltered contextual insight.
Every conversation becomes 1st-party data - demand, intent, sentiment and conversion, captured and attributed automatically.
Product Analytics
See which products, questions and objections drive every conversation - demand signal straight from the source, not a survey.
Experience Analytics
Break engagement down by channel, journey stage and outcome to see exactly where the experience wins or leaks.
1st-Party Leads
Every qualified contact captured with full context and channel attribution - no forms, no third-party data, no guesswork.
Performance KPIs
Track resolution, conversion, booking and CSAT against your targets in real time - one dashboard, no spreadsheets.
NLU Insights
Understand intent, sentiment and language patterns across every message with GLUCOSE's proprietary NLU.
Contextual Insights
Recurring and emerging requests, behaviours, sentiments and preferences - derived directly from real interactions, so you can anticipate needs before customers ask.
Ask your data anything. In plain English.
Advanced NLU models, trained on GLUCOSE's large-scale conversational data, let you query and extract ad-hoc, actionable insights from real interactions - no SQL, no analyst, no waiting.
- Query in natural language
- Ad-hoc, actionable answers
- No SQL, no BI ticket, no waiting
- Trained on your own conversational data
Financing & lease options are the top emerging request - up 38% week-over-week, driven mostly by WhatsApp on mobile. Sentiment is positive but 1 in 5 mention unclear monthly pricing.
The advantage is owning what customers actually want.
Learning what people want - or dislike - faster than anyone else is the durable edge. GLUCOSE captures it, unaltered, with every interaction.
Captured
Every interaction becomes structured 1st-party data - unaltered, straight from the source.
Enriched
Gen-AI infers intent, preferences, sentiment and leads as implicit attributes on every profile.
Exported
Structured extracts via API feed the tools you already run - no lock-in, no middleware.